Privacy Policy for Client Data
Mobiltech Consulting is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data of our clients in connection with our products and services.
By accessing or using our products, services, or website, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We collect personal information from you when you interact with us in the course of using our products or services. This may include:
- Personal Identification Information: Name, email address, phone number, billing address, and other similar contact information.
- Account Information: Username, password, account preferences, and details about your use of our services.
- Payment Information: Credit card numbers, billing details, and other financial data required for processing payments.
- Technical Information: IP address, device identifiers, operating system, browser type, and other technical data related to your device or system used to interact with our services.
- Usage Data: Information regarding how you interact with our website, software, and services (e.g., usage statistics, service errors, and logs).
- Support Information: Communication with our customer service team, including chat logs, emails, and phone conversations.
2. How We Use Your Information
We use your personal information to provide and improve our services, including but not limited to:
- Service Delivery: To provide, operate, and maintain our products and services.
- Account Management: To create and manage your account, verify your identity, and administer your subscriptions.
- Customer Support: To provide customer service, troubleshoot issues, and resolve any inquiries or technical problems you may experience.
- Payments and Billing: To process payments, send invoices, and fulfill any financial transactions related to your account.
- Marketing and Communication: To send you promotional materials, updates, and offers related to our products and services (you can opt-out of these communications at any time).
- Improvement of Services: To analyze data for improving the quality, performance, and functionality of our products and services.
- Legal Compliance: To comply with legal obligations and resolve disputes, including enforcement of our Terms and Conditions.
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal data with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, providing services, and processing payments (e.g., payment processors, cloud storage providers, data analytics companies).
- Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas, court orders, or other governmental inquiries.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties if you have provided explicit consent.
4. Data Security
We take reasonable measures to protect the security of your personal information, including the use of encryption, firewalls, and secure servers. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will take steps to securely delete or anonymize it.
6. Your Rights and Choices
As a client, you have the following rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data, subject to any legal or contractual obligations.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
7. Third-Party Links
Our website or services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by email or by posting a notice on our website. Please review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Mobiltech Consulting
618 N Milwaukee Ave Libertyville, IL 60048
847-680-1952
Help@mobiltech-mc.com
Twitter
Facebook